Selby College scores high for satisfaction

September 10, 2021

Selby College has ranked in the top two Higher Education organisations in Yorkshire for overall student satisfaction, according to the latest results from the National Student Survey.

Within the student survey, more than 86 per cent of Selby College’s students claimed they were satisfied with the quality of their degree-level course, which was well above the national average of 82 per cent. Following the categorisations done by the National Student Survey, these figures secured the college second place in the rankings within Yorkshire, alongside 11 other further education colleges in the county.

After the results were published, Steve Mulligan, curriculum manager at Selby College, said: “After what has been a challenging year of lockdowns and a mixture of remote and blended learning, it’s extremely rewarding to see that our students are satisfied with their higher education programmes here at Selby College. “Throughout the pandemic, we have strived to take on feedback from our students and adapt to the situation and their needs. The results of the survey will also enable us to continuously improve our Higher Education offering, ensuring that we deliver the best student experience.” The college also scored highly in the academic support (87 per cent) assessment and feedback (82 per cent), learning opportunities (91 per cent) and teaching (91 per cent) categories. In addition, 91 per cent of students also claimed that their degree-level course has provided them with opportunities to apply what they have learnt, compared to the national average of 76 per cent for the higher education sector as a whole.

The National Student Survey (NSS) gathers students’ opinions on the quality of their degree-level courses at university or college. The survey results help to inform prospective students’ choices whilst providing universities and colleges with the data to continuously improve the student experience. Earlier in the year, statistics from the Office of the Independent Adjudicator (OIA) also showed that the college received zero complaints for its higher education programmes in 2020 - the sixth year in a row without a complaint. Phil Sayles, principal and chief executive at Selby College, added: “Our teaching and support staff have worked tremendously hard throughout the pandemic to ensure that our students were able to continue their studies to the highest standard. The results of the survey are a testament to their hard work, as well as the dedication and resilience of our degree-level students. “This is another example of why we are so incredibly proud of our Higher Education provision and the difference it makes to our students’ lives.”

Student satisfaction at Selby College is within the top two in Yorkshire, according to a recent National Student Survey. (02-09-40 SU)

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